Palram Aquila 3000 Awning 10'x3' Solar Gray
The strong, steel support arms and anodized aluminum front and back trims of the Aquila 3000 are sleek and stylish. Modern, high end materials are neutral enough to match any home décor.
The Aquila doesn’t require any special tools for setup and the smart and fast locking system will have your door cover up in no time. Keep your home entrance dry and protected from the elements in every season. The clear 100% UV protected polycarbonate panel allows light through but filters UV rays that can make your door fade and peel. An integrated front gutter directs rainwater off to the sides.
When mounting the awning on lap siding or anchoring to wall studs, an Aquila 1500 siding kit, (sold separately), is recommended.
Feature:
- Strong and durable-protection from harsh weather throughout the year
- High impact, solar gray 4 mm solid panel, naturally immune to 100% of the harmful UV rays
- Laser cut, dark gray powder coated, galvanized steel support arms
- Front aluminum trim helps direct rainwater sideways
- Easy DIY assembly kit - includes installation hardware, no special tools required
- Back hidden rubber gasket seals canopy to the wall surface and prevents water seepage
- Maintenance free design
- Mounting kits (sold separately) are recommended when attaching to horizontal lap siding or for anchoring to wall studs
Specifications:
Model: HG9504Limited Warranty: 3 years
Size (ft, rounded): 10 x 3
Dimensions (ft, rounded): 10 x 3
Length (in): 118.9
Width (in): 36.25
Height (in, peak): 6.5
Total Product Weight: 74
Snow Load (Lbs/Sq Ft): 20.5
Windload (MPH): 75
Light Transmission (%): 50
Roof Material: 4mm Polycarbonate
Roof Color: Gray
Frame Material: Galvanized Steel
Frame Color: Gray
Frame Color Number: RAL 7016
Ship Method: LTL
Lift Gate Available For Additional Charge: Y
Total Box Qty (Calculated): 3
Box 1 Qty: 2
Box 1 Part No: HG9501
Box 1 UPC: 894275000939
Box 1 Name/Desc: Aquila 1500 Clear
Box 1 Length: 59.5
Box 1 Width: 36
Box 1 Height: 2.5
Box 1 Weight: 37.5
Box 2 Qty: 1
Box 2 Part No: HG9591
Box 2 UPC: 763552426826
Box 2 Name/Desc: Aquila Connect Kit - Gray
Box 2 Length: 40
Box 2 Width: 3
Box 2 Height: 3
Box 2 Weight: 4
Box - Bundle Length: 60
Box - Bundle Width: 36
Box - Bundle Height: 8
Box - Bundle Weight: 79
Pallet Length: 64
Pallet Width: 40
Pallet Height: 13
Pallet Weight: 129
Density: 6.8
Class: 125
Sub: 5
SHIPPING FROM CITY, STATE, ZIP: Bloomington, MN 55431
COUNTRY OF ORIGIN: Israel
ASSEMBLY REQUIRED: Yes
MINIMUM SHIPPING LEADTIME (DAYS): 3
MAXIMUM SHIPPING LEADTIME (DAYS): 5
Owner's Manual
Price Match
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
Shipping & Returns
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@planetgreenhouses.com. If your request for a return is granted, you will be required to pay a 25% restocking fee and full cost of return shipping, and also the full cost of shipping to and from the destination.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at sales@planetgreenhouse.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sales@planetgreenhouse.com.
Damages:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. If you find there are any damages due to shipping, please make sure to report them and refuse delivery. You will not be able to make claims for shipping after the product has already been inspected from the courier.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Damages: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to returns@planetgreenhouses.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a 3% administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges.
Refunds will only be issued to the original credit card that you use when placing your order. Many of our items are heavy items and will not be able to be returned due to buyers remorse.
All sales will be final in this case. If there is a part or piece missing, we ask the customer takes a photo of the shipped item and we will immediately try to have the missing part shipped if we have it in stock. in certain situations, we will accept an item to be returned when submitted to our RMA department.
The buyer will be responsible for full return shipping cost and up to a 25% restocking fee. This must be approved by our RMA department first.
Return Process
- Contact our team at support@planetgreenhouse.com in order to process your return.
- We will need to issue you an RMA in order to process your return
- You will have 30 days from the date of receipt to issue a return of your item. · Item must still be in new condition and in the packaging in which it was received.
- Returns will have up to a 25% restocking fee.
- Buyer will be responsible for 100% of the total shipping fee’s.
- It may take up to 30 days for your refund to be processed by our team.
Returns/Exchanges
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to support@planetgreenhouses.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Many of our items are heavy items and will not be able to be returned due to buyers remorse. All sales will be final in this case.
If there is a part or piece missing, we ask the customer takes a photo of the shipped item and we will immediately try to have the missing part shipped if we have it in stock.
in certain situations, we will accept an item to be returned when submitted to our RMA department. The buyer will be responsible for full return shipping cost and a 25
25% restocking fee. This must be approved by our RMA department first.