Palram - Canopia
Palram Arcadia Alpine 12 x 28 Carport
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The Arcadia Alpine 12' x 28' Carport is a stylish and durable shelter that will protect your vehicle, RV, trailer, or oversized vehicle from snow, rain, leaves and harmful UV rays. The Alpine offers 10 ft. of clearance, which is 3.5 ft. more than the standard Arcadia, making it ideal for taller vehicles and trailers.
The virtually unbreakable 6mm polycarbonate roof panels provide 100% UV protection and are bronze tinted for additional shade protection. The carport comes with pre-drilled holes, pre-cut panels and required hardware as well as an anchor kit for securing your carport. Polycarbonate roof panels have been designed to simply slide into place eliminating the need to get on the roof to secure them. The sturdy, powder coated gray aluminum and galvanized steel frame is rust resistant, easy to clean with your garden hose, and has a minimum 30lbs/sq. ft. snow load capacity.
Additional features include; integrated gutters with downspouts to direct rain away from the sides, wide entry with high clearance and a great re-assembly option in case you need to change locations.
It is designed to be installed easily by two people and does not require advanced building skills or special tools.
Feature:
- Multi-purpose elevated structure can be used as a carport for your RV or a patio, playground or bleacher cover
- 6 mm virtually unbreakable bronze polycarbonate panels block up to 99.9% harmful UV radiation that won't yellow or become brittle over time and allows about 15% light
- Robust aluminum frame provides a durable, strong and corrosion resistant structure - powdered coated gray for extra protection
- Includes integrated rain gutters and anchoring kit
- Can be adjusted to a height of 10’-1” or 11’-7” at the peak
- 10 Year Limited Warranty
Specifications:
Model: HG9127Limited Warranty: 10 years
Size (ft, rounded): 28 x 12
Dimensions (ft, rounded): 28 x 12 x 12
Length (in): 338
Width (in): 141
Height (in, peak): 139
Dimensions (in): 338" L x 141" W x 139" H
Sidewall Height (in): 120
Total Product Weight: 712
Snow Load (Lbs/Sq Ft): 30.7
Windload (MPH): 75
Light Transmission (%): 15
Roof Material: 6mm Twin Wall Polycarbonate
Roof Color: Bronze
Frame Material: Galvanized Steel
Frame Color: Gray
Frame Color Number: RAL 7016
Ship Method: LTL
Lift Gate Available For Additional Charge: Y
Total Box Qty (Calculated): 8
Box 1 Qty: 2
Box 1 Part No: HG9114
Box 1 UPC: 763552425676
Box 1 Name/Desc: Arcadia Base Kit
Box 1 Length: 85.4
Box 1 Width: 29.9
Box 1 Height: 5.5
Box 1 Weight: 134.5
Box 2 Qty: 2
Box 2 Part No: HG9118
Box 2 UPC: 763552425386
Box 2 Name/Desc: Arcadia Large Ext
Box 2 Length: 85.4
Box 2 Width: 29.9
Box 2 Height: 5.5
Box 2 Weight: 134.5
Box 3 Qty: 4
Box 3 Part No: HG9124
Box 3 UPC: 763552425362
Box 3 Name/Desc: Elevating Kit
Box 3 Length: 72.4
Box 3 Width: 12.2
Box 3 Height: 6.1
Box 3 Weight: 43
Box - Bundle Length: 85
Box - Bundle Width: 30
Box - Bundle Height: 46
Box - Bundle Weight: 710
Pallet Length: 89
Pallet Width: 38
Pallet Height: 48
Pallet Weight: 750
Density: 7.98
Class: 125
Sub: 5
SHIPPING FROM CITY, STATE, ZIP: Bloomington, MN 55431
COUNTRY OF ORIGIN: Israel
ASSEMBLY REQUIRED: Yes
MINIMUM SHIPPING LEADTIME (DAYS): 3
MAXIMUM SHIPPING LEADTIME (DAYS): 5
Owner's Manual
Price Match
We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.
To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.
Our 100% Price Guarantee has some limitations:
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and buy one, get one free offers are not eligible
- The item must be in stock on the competitors website
- The competitor must be an online store, they may not have a retail location
- The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
- The competitor must be an Authorized Retailer of the product in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
Shipping & Returns
Order Confirmation:
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@planetgreenhouses.com. If your request for a return is granted, you will be required to pay a 25% restocking fee and full cost of return shipping, and also the full cost of shipping to and from the destination.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at sales@planetgreenhouse.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. You can always contact us for any return question at sales@planetgreenhouse.com.
Damages:
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. If you find there are any damages due to shipping, please make sure to report them and refuse delivery. You will not be able to make claims for shipping after the product has already been inspected from the courier.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. Damages: Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to returns@planetgreenhouses.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a 3% administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges.
Refunds will only be issued to the original credit card that you use when placing your order. Many of our items are heavy items and will not be able to be returned due to buyers remorse.
All sales will be final in this case. If there is a part or piece missing, we ask the customer takes a photo of the shipped item and we will immediately try to have the missing part shipped if we have it in stock. in certain situations, we will accept an item to be returned when submitted to our RMA department.
The buyer will be responsible for full return shipping cost and up to a 25% restocking fee. This must be approved by our RMA department first.
Return Process
- Contact our team at support@planetgreenhouse.com in order to process your return.
- We will need to issue you an RMA in order to process your return
- You will have 30 days from the date of receipt to issue a return of your item. · Item must still be in new condition and in the packaging in which it was received.
- Returns will have up to a 25% restocking fee.
- Buyer will be responsible for 100% of the total shipping fee’s.
- It may take up to 30 days for your refund to be processed by our team.
Returns/Exchanges
Damages:
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrived damaged, please send photos to support@planetgreenhouses.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Many of our items are heavy items and will not be able to be returned due to buyers remorse. All sales will be final in this case.
If there is a part or piece missing, we ask the customer takes a photo of the shipped item and we will immediately try to have the missing part shipped if we have it in stock.
in certain situations, we will accept an item to be returned when submitted to our RMA department. The buyer will be responsible for full return shipping cost and a 25
25% restocking fee. This must be approved by our RMA department first.
